Our answers to your questions

What advantages do LED light bulbs have over conventional light bulbs?

LEDs are significantly more energy-efficient (up to approximately 80% less energy consumption) and have a longer lifespan. Furthermore, they contain no mercury residue, generate less heat, and are versatile in their applications.

How quickly will the shipment be processed?

We usually ship on the same or next working day.

Is there a return option?

Yes, we offer a 30-day return policy.

From what order value is shipping free?

Free shipping within Germany for orders over €50.

What do IP20, IP44 or IP65 mean for LED lights?

The IP protection rating indicates how well a light fixture is protected against dust and water.

  • IP20 : For dry indoor spaces such as living rooms or offices.
  • IP44 : Splashproof – ideal for bathrooms.
  • IP65 : Dustproof and protected against water jets – perfect as a damp-proof light in basements, garages or outdoor areas.

Which color temperature should I choose (e.g., warm white vs. cool white)?

Warm white (e.g., approx. 2700 to 3000 K) creates a cozy atmosphere.
– Neutral white or cool white (e.g. 4000 to 6000 K) is suitable for workrooms or damp rooms.

What does "48 V rail system" mean?

A 48V track lighting system is a low-voltage solution for the flexible mounting of luminaires along a power rail. Advantages include safety, flexible installation, and, in some systems, smart home integration.

Can I dim the light?

It depends on the product – many LED panels or systems are dimmable, others are not. Look for the "dimmable" label.

Does the light fixture need to be professionally installed?

If the lights are permanently installed (e.g. ceiling light, recessed light) and you are unsure about electrical installation, we recommend installation by a professional.

How do I find the right size or light intensity for my room?

Check how much luminous flux (in lumens) is required – e.g. offices often need higher values.
Pay attention to the dimensions of the light fixture in relation to the room size.
Consider ceiling height, room color, and window area.

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